Business phone system with two-way SMS on board
Connect with your customers not only through phone calls but also using text messages. A more complete phone system to keep your audience engaged at all times.
Phone System with SMS means plenty of benefits for your business
Make your customer service more diverse
Add text messages to your communication and make it more diverse. The more options you use the bigger the chance your customers will receive and respond to your announcements and messages.
Maintain customer relationships through text
Channels for SMS is an option tailored to those who want to exchange text messages with their customers. If long-lasting relations are what you value over message blasts then you found a perfect solution!
Keep your audience engaged with two-way SMS
Easily send, receive, and manage your business text message conversations with a two-way texting option. After all, SMS is the best way to exchange quick messages and can be more efficient than calling.
Reach those who prefer text over the phone
Some people simply prefer to talk through texting rather than calling. By adding SMS to your communication you can tap into the preferences of this group. Make sure no customer misses out on your messages.
Companies change for the better when they provide customer support using Channels
Channels definitely helped to streamline the customer support at 2way. The time our customer service reps spend on the phone halved but the customer satisfaction grew. The feedback that we get after each call was never like this before. Happy faces all across the board.