Represent your business with a professional 800 number
Connect with your customers, make your company number memorable, and be professional. All with your own 800 number.
Use Channels’ 800 number to make your brand unique and professional
Make your company look bigger and established
800 number is a great way to give your company a bigger and more professional look. This way, you’ll gain the trust of your prospects and make your company seem accountable.
Offer the best customer service possible
When your customers don’t have to pay for the call, it’s much more likely they’ll contact your company in case of an issue. Plus, they’ll appreciate this little gesture on your side.
Give your prospects a no-brainer solution to contact you
In order to close the deal, first, there must be a call made on one of the sides. Give your prospects the easiest way to connect with you and get more sales opportunities.
Use your personal number without revealing it
Use Channels Mobile app to answer calls directly from your 800 number. This way, you’ll separate the personal from the professional without losing any convenience.
With Channels, you get much more than a phone number
Record and live-listen all your calls
In Channels, you can record your whole communication and store these recordings up to 365 days. Plus, you can use the live-listen feature to tune into ongoing conversations without interrupting them. It’s a perfect way to check the quality of the calls or to help your agents.
Answer calls with customer data at hand
When you’re making calls with Channels Chrome extension, you’ll get access to the Customer Card. It’s where Channels displays all of your customer’s details in an organized way. Thanks to that you’ll be always prepared for every call!
Fit Channels into your workflow
You’ll find various integrations with tools like Magento, Zendesk, Pipedrive, and more. By connecting Channels with the software you’ve been already using, you won’t have to reinvent your workflow once again.
Still not sure what an 800 number is?
Let us explain!
An 800 number is a specific type of a toll free phone number that starts with the 800 prefix. There are many other prefixes like 833, 844, 855, 866, 877, and 888 but the 800 is believed to be a golden standard. That’s because many people recognize this type of phone number and that’s why it’s used so widely.
Just as any toll free number, an 800 number also works in a way that the cost of the call is paid for by the phone number’s owner, e.g. your company. Thanks to that customers and prospects are incentivized to make the call as it costs them nothing. It’s a great way of making it more convenient for your customers who may stumble into some issue, as well as, for your prospects who might be considering contacting you in regards to some deal or an offer.
Frequently asked questions
What is an 800 number?
800 number is one of the types of prefixes of Toll Free numbers. The 800 was the first prefix and it is considered to be the “original” Toll Free number. Although there’s no difference between this and other prefixes, the 800 is surely the most recognizable.
Can I transfer an existing Toll Free phone number?
In general, yes. Yet, this depends on the current Toll Free number provider that you use. The best way to find out whether you can transfer your current Toll Free number to Channels is to reach out to our Customer Success team via a free live chat.
What is a vanity Toll Free number?
A vanity phone number is a specific type of Toll Free number. The difference is in the looks. Vanity phone numbers include certain words or phrases and are used to stand out from the crowd of your usual 10-digit phone number. A vanity phone number may look like this 1-800-COMPUTERS or this 1-800-REPAIR
What are some additional features that Channels offers?
Channels is the easiest way to build a fully-functioning helpline for your customers. Some features that we offer are IVR, various integrations, mobile app, international phone numbers, call recordings, and live-listening. Most importantly, Channels is a data-powered dialer meaning that it will enrich your every call with client information that you have. Personalize every call and help your customers in a matter of seconds.
How much does a Toll Free number cost?
The price will vary depending on the exact number you choose. In Channels, we offer virtual phone numbers for as low as $4/month.
Does Channels have a mobile app?
Yes. We do have a Mobile app that works on both iOS and Android. It gives you access to all the crucial details that you would want to access via the web app. This includes all your virtual phone numbers, contacts, and call recordings.
What is a virtual phone number?
Virtual phone numbers are like your regular phone number but instead of using a standard PBX system, it uses a Virtual Phone system. Such telephone numbers are not directly associated with a telephone line and are often referred to as the DID number or an access number. You can learn more about Virtual Phone Numbers offered by Channels over here.
Does my business need a Toll Free number?
If your business operates in the US (or sells to the US audience) then yes. Toll Free number is an industry-standard in the USA and if the company doesn’t present with one it may be a sign that something is, simply speaking, off.
Is there a difference between the 800, 888, 877, 866, 855, and 844 prefixes?
No. The only difference is in the looks but all of these prefixes work exactly the same. The 800 prefix is considered to be the “original” Toll Free number. Although there’s no difference between this and other prefixes, the 800 is surely the most recognizable.
Can I forward Toll Free number to another number?
Yes, you can. The whole gist of Toll Free phone numbers is that you can use them as a sort of a business card but actually take calls using your, e.g. personal phone number.