Channels Press Room

All you need to know about Channels to cover it in the media

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Short description

Channels is a customer service software built to power up your customer service. It integrates with eCommerce platforms such as Shopify and Magento to show you the most important customer details right when they call you. This means no more interview-like customer support calls!


Channels is a customer service software built to power up your customer service. It utilizes crucial customer data thanks to integrations with widely used eCommerce platforms such as Shopify and Magento. By displaying the most important customer details right when they call the company, customer support agents can get straight to the point and not waste theirs and customers’ time. Channels also integrates with LiveChat and therefore lets you offer a way to call your company when the chat is not enough.

Thanks to features such as an IVR, companies can build a fully-functioning helpline to serve their customers and leads. Plus, it’s a very flexible solution as you can handle customer support calls on your PC, laptop or even mobile thanks to our Mobile App which is available on both iOS and Android.

If you’d like to learn more about our approach to business, check out our About Us page.

If you’d like to learn more about the benefits of Channels, check out our Homepage.

If you’d like to learn more about all the features offered by Channels, check out our Tour page.

Launch date



  • Wojciech Kwiatek, CTO at Channels

    Wojciech Kwiatek


  • Adam Sokołowski, COO at Channels

    Adam Sokołowski


  • Paweł Zając, CEO of Channels

    Paweł Zając


  • Szymon Gołyski, CMO at Channels

    Szymon Gołyski


How To Write It

  • Channels

  • channels




Color Palette

  • HEX #21D196

    RGB 33/209/150

    CMYK 67/0/58/0

  • HEX #366BF3

    RGB 54/107/243

    CMYK 78/61/0/0


    RGB 219/223/254

    CMYK 12/04/0/0

  • HEX #FF4365

    RGB 255/67/101

    CMYK 0/88/45/0



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