Get a phone system in Zendesk without spending a fortune on Zendesk Talk
Integrate your Zendesk account with Channels and have a data-powered phone system right inside your dashboard. Fewer futile tasks, more time to focus on your customers.
Channels features to help you improve your business
Handle customer calls right from your Zendesk CRM
No more sorting through various apps or navigating between tools. With Channels integration, you’ll have a dedicated dialer right in your Zendesk account. Everything in one place for better management and less mess.
Solve customer problems faster than ever before
Using Channels build-in widget, you’ll always know who’s calling. Plus, with a single click, you can access the Customer Card which consists of all customer details. Get straight to the point and end with interview-like customer support phone calls.
Have all the details right where you need them
Every call you have will be saved as a new ticket inside your Zendesk account. This way you’ll lose no important data and you’ll be able to access it no matter where you’re currently logged in.
Go omnichannel with your customer support
Make your customer support adapt to your customers’ preferences. Answer customer request not only through the ticketing system but also using the phone, chat, and SMS. Omnichannel and 24/7 are what wins life-long customers!
Integrate with channels and streamline your customer service
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