Give your customers a way to call you effortlessly, for free
Don’t ask customers to look for a phone number. Offer them a better way to contact you - directly from their browser, right when they need it. Try Channels Web Call.
Channels Web Call redefines your way to provide support over the phone
Offer instant, outstanding customer support experience
Providing proper customer support is the first step to higher customer retention. By adding Channels Web Call to your website, your customers will get a free and instant way to call you, exactly at the moment when they’ll need it.
Make call widget integral to your website
Customize the look and feel of your call widget to make it yours. Set the theme, colors, and position of the widget, so it’ll match your style and your brand.
Record calls and listen to ongoing conversations
With Channels, you can record every call you make and store it for further purposes. Plus, you can support newly hired agents with live-listening. This way you can participate in the call with no need of being active.
You can do more in Channels
Have all important customer details before a call. Avoid long interviews and move directly to the expert and personalized customer service.
Add a browser extension and start a one-click call straight from any website. Have all phone numbers highlighted, click on them, and reach your customers at once.
Some customers prefer contact through text message rather than a voice call. Reach out to them. Start your two-way SMS customer service.
Grow your business worldwide. Get international phone numbers to 60+ countries, so your customers can reach you from every corner of the Earth.