Create custom workflows and use Channels with apps you work with daily
Integrate Channels with your favorite tools through Zapier and put your work on autopilot. Get rid of mundane tasks and work in a more convenient way.
Channels for Zapier is your way to a more convenient and automated workstyle
Stay on top of every customer issue
Channels for Zapier lets you create tasks and new tickets based on calls you had. With that, you’ll be able to turn every customer issue into a new to-do that will be taken care of and ultimately solved.
Keep your agents updated on missed calls
Send notifications about missed calls so your customer service reps are able to act upon such events. Don’t let your prospects and customers churn because no one answered their call.
Handle call details the way you want
In Channels, you get lots of customer details such as call recordings, names, and notes. With Zapier integrations you can import this data and analyze and store it the way you want.