4 Proven Methods To Handle Customer Satisfaction
Why customer satisfaction is so important? Imagine Mick Jagger calling you and saying some legendary words. This time, he's serious....
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What Is Call Routing + 5 Main Benefits Of The Feature
It’s great to always get what you want in your life. Imagine the situation when you sit in a restaurant...
Customer Service Standards: 16 Tips For You To Raise the Bar
How well you treat your customers (and clients) is one of the most important yet most intangible aspects of running...
TOP 12 Call Center Headsets [2021 Ready]
There’s one nightmare for a call center agent. Imagine this situation. A customer calls and he’s absolutely delighted with the...
6 Qualities That Make a Good Salesman
What makes a good salesman? Does he have some special skills or techniques? Or maybe it’s his personality and innate...
Why Channels is The Best Google Voice Alternative [In 2021]
The current climate is to always look for the best possible solution and avoid classifying the name of the brand...
What is the VoIP Phone System (+ 4 Benefits For Your Business)
Maybe in the upcoming future, you will mow the lawn without using a lawnmower. You will blend the fruit with...
15 TED Talks For Every Salesman in 2021
I would like to start this article with a little confession: I’m the kind of person that prefers watching movies...
What Is Call Handling + 5 Steps To Do It Perfectly
Let’s not kid ourselves - we don’t always feel like talking on the phone. There are many reasons why. We...
What Is Cloud Telephony (+ 7 Profits of Getting It)
Cloud telephony gained importance in 2020. That was a year when we got used to having everything done by phone....