Announcement: CrazyCall is now Channels
Attention, please! Important announcement coming in 3, 2, 1… CrazyCall is now Channels! But, our name is not the only...
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The Cost of Poor Customer Service And How To Avoid It (INFOGRAPHIC)
Businesses lose $2378 per second simply because they don’t understand that customer service should be the priority of each and...
Client vs Customer: Key Differences and When To Use Which
Since you're here, I bet you're wondering what is the answer to client vs customer dispute... Is there a real...
The Ultimate Guide to Customer Empathy: Tips and Techniques
Customer empathy plays a critical role. Why? Simply because humans want human contact, that’s easy. We want someone empathetic who...
The 12 Best Customer Service Tools [2020 Ready]
Good customer service costs less than bad customer service. Businesses lose $2378 each second due to poor customer service. Be...
What Is Proactive Customer Service and 6 Ways to Deliver It Like a Pro
Why cure when you can prevent? You might have heard that question before. Perhaps it was one of those elderly-eternal-knowledge...
15 TED Talks Every (Sales)person Should Watch
I would like to start this article with a little confession: I’m the kind of person that prefers watching movies...
44 Best Sales Podcasts Every Sales Pro Should Listen to Weekly
Podcasts are a true 21st-century type of content. We’re living in such a fast-paced environment that we strive to consume...
Why Channels is The Best Google Voice Alternative [In 2020]
As a small business owner who relies on international calling, you want to find the best solution out there that...
15 Customer Service Principles You’re Not Aware Of
A couple of months ago I’ve visited a beautiful city of Lisbon along with a few of my closest fellas....