TOP 12 Call Center Headsets [2021 Ready]
There’s one nightmare for a call center agent. Imagine this situation. A customer calls and he’s absolutely delighted with the...
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6 Qualities That Make a Good Salesman
What makes a good salesman? Does he have some special skills or techniques? Or maybe it’s his personality and innate...
Why Channels is The Best Google Voice Alternative [In 2021]
The current climate is to always look for the best possible solution and avoid classifying the name of the brand...
What is the VoIP Phone System (+ 4 Benefits For Your Business)
Maybe in the upcoming future, you will mow the lawn without using a lawnmower. You will blend the fruit with...
What Is Call Handling + 5 Steps To Do It Perfectly
Let’s not kid ourselves - we don’t always feel like talking on the phone. There are many reasons why. We...
7 Things You Lose Without A Cloud-Based Phone System
Do you remember setting up a landline phone system in your office? At least, you must know about the difficulties...
Which Type of The Customer Service Is The Best For You
Nowadays, choosing the right type of customer service plays a crucial role in the lives of every company. Customers are...
Types and Sources of Feedback in The Workplace [And Why It Is So Important]
The best way to start this discussion is to answer the following question: What is feedback in the workplace? Imagine...
6 Best Strategies To Make Your Customer Service Proactive
The idea of proactive customer service is to answer the following question. Why cure when you can prevent? You might...
The 14 Best Customer Service Tools [2021 Ready]
Good customer service costs less than bad customer service. Businesses lose $2378 each second due to poor customer service. Be...