TOP 12 Call Center Headsets [2022 Ready]
There’s one nightmare for a call center agent. Imagine this situation. A customer calls and he’s absolutely delighted with the...
Blog
Our Insights
6 Qualities That Make a Good Salesman
What makes a good salesman? Does he have some special skills or techniques? Or maybe it’s his personality and innate...
Why Channels is The Best Google Voice Alternative [In 2022]
The current climate is to always look for the best possible solution and avoid classifying the name of the brand...
What is the VoIP Phone System (+ 4 Benefits For Your Business)
Maybe in the upcoming future, you will mow the lawn without using a lawnmower. You will blend the fruit with...
15 TED Talks For Every Salesman in 2022
I would like to start this article with a little confession: I’m the kind of person that prefers watching movies...
What Is Call Handling + 5 Steps To Do It Perfectly
Let’s not kid ourselves - we don’t always feel like talking on the phone. There are many reasons why. We...
What Is Cloud Telephony (+ 7 Profits of Getting It)
Cloud telephony gained importance in 2020. That was a year when we got used to having everything done by phone....
7 Things You Lose Without A Cloud-Based Phone System
Do you remember setting up a landline phone system in your office? At least, you must know about the difficulties...
25 Customer Service KPIs You Should Be Tracking in 2022
You can’t improve what you don’t measure. While we all know it’s true, KPIs, metrics, and goals are often hard...
Which Type of The Customer Service Is The Best For You
Nowadays, choosing the right type of customer service plays a crucial role in the lives of every company. Customers are...