27 Customer Service Training Ideas to Create Your Dream Team
Practice makes perfect. We’ve all heard that, right? Either from your primary school teacher or from your mom who encouraged...
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31 Best Magento Extensions for a Perfect Magento Store In 2020
Running a Magento Store is a quite challenging task. With more and more people getting into eCommerce and setting up...
How to Become a Customer Service Oriented Company
Every successful company has two things in common: First, they offer a great product. Second, they take care of their...
Announcement: CrazyCall is now Channels
Attention, please! Important announcement coming in 3, 2, 1… CrazyCall is now Channels! But, our name is not the only...
The Cost of Poor Customer Service And How To Avoid It (INFOGRAPHIC)
Businesses lose $2378 per second simply because they don’t understand that customer service should be the priority of each and...
Client vs Customer: Key Differences and When To Use Which
Since you're here, I bet you're wondering what is the answer to client vs customer dispute... Is there a real...
The Ultimate Guide to Customer Empathy: Tips and Techniques
Customer empathy plays a critical role. Why? Simply because humans want human contact, that’s easy. We want someone empathetic who...
The 12 Best Customer Service Tools [2020 Ready]
Good customer service costs less than bad customer service. Businesses lose $2378 each second due to poor customer service. Be...
What Is Proactive Customer Service and 6 Ways to Deliver It Like a Pro
Why cure when you can prevent? You might have heard that question before. Perhaps it was one of those elderly-eternal-knowledge...
15 TED Talks Every (Sales)person Should Watch
I would like to start this article with a little confession: I’m the kind of person that prefers watching movies...