Companies from all over the world want to get a US phone number. The rising popularity of this subject expressed, for example by the number of questions and views on Quora (over 100 thousand) shows how big of a burning question this matter is.
Fortunately, there is a way to get a US phone number in less than 2 minutes.
In this article, we’ll show you why you should get a US phone number, how to do it (step-by-step) and how to make the most out of it.
You can apply our method no matter if your business is located in the US or, as the title suggests, you’re trying to get a US phone number from another country.
Let’s jump straight into why you should get a US phone number.
NOTE: If you’d like to skip right to the step-by-step guide on how to get a US phone number, click here.
Why you should get a US phone number
There are several benefits to having a US phone number.
First, no matter where your business is located, your US-based customers won’t have to pay additional fees to get in touch with your company.
Of course, you can use email or live chat for that matter but by getting rid of the phone you’re risking losing a part of your target audience.
And, as we’ll show you later, tapping into their preferences is not hard at all.
When your customer runs into an issue, the only way to make them stay with your business is when you manage to resolve the problem. But it won’t be possible if they don’t contact you in the first place.
Thus, make sure you have the right customer service tool for your audience.
Secondly, international phone numbers, in general, will help you create the impression of a big and trusted company.
Getting a US phone number will also create a sense of familiarity with the business in the eyes of your customers. This is incredibly important where you run an outside-US-based business.
With this simple tweak that doesn’t take long and won’t be a burden to your budget, you can get life-long customers that will outperform your initial investment by miles.
Thirdly, a US phone number will help you tailor your customer service to a city-specific audience.
Usually, businesses notice certain concentrations of customers in particular cities, like New York, Austin, or San Francisco.
To make service as pleasant and accessible as possible you can get a US phone number with the area code specific to that exact city.
So instead of showing them or calling with a generic US phone number, you can do it with a:
512 XXX XXX XX for your Austin customers
917 XXX XXX XX for your New York customers
402 XXX XXX XX for your Omaha customers
These days personalization plays a big role in customer service and if it can get you a few more wins, then what’s the reason not to try it out?
How to get a US phone number
As we’ve mentioned before you won’t have to spend more than 2 minutes to get a US phone number.
That’s how quick the process is when you do it with Channels.
In case you need it, here’s a short video of how to get a US phone number in Channels:
Why you should get a US phone number with Channels (and how to make the most out of it)
Opposite to most services that offer US phone numbers, Channels is not only a way to get a virtual phone number but also a fully-functioning customer service app.
By signing up for Channels you equip your company with a data-powered dialer that can help you streamline your customer service, improve customer retention, and cut in half customer problems resolution time.
Here are just some of the benefits that you get with Channels.
Flexibility for you and your team
The old-school phone customer service lacked solutions that were flexible but the present looks much different.
We don’t want to keep you at your desk without tools that adapt to your work style.
That’s why we offer you two solutions to help you do the work while keeping things flexible.
The first one is the earlier mentioned Channels Chrome Extension. Using it you don’t need to log in to our web application or download anything on your laptop or PC.
This way, you can take the whole dialer with you in the form of a simple extension. Also, our Chrome Extension will let you know who’s calling and will grant you access to the Customer Card right when the call starts.
Flexibility + useful features for the satisfaction of you and your customers.
The second solution that we offer is the Channels Mobile App.
Keep in mind that our mobile app is not the substitute for a proper web dialer it’s rather its equivalent! With Channels Mobile App you have access to all your virtual phone numbers, crucial customer information, and details such as call recordings.
Have to leave the office? No worries, just take your smartphone with you!
Build a fully-functioning helpline
With Channels, you can build an international-ready helpline that can be customized to your and your customers’ needs.
The first thing that’s worth mentioning is the fact that you won’t ever have to pay for incoming calls. That is on us and we want you to focus on customer support without having to spend additional bucks.
Secondly, using an IVR you’ll be able to connect callers to the right agent. Always.
How does it work?
You’re likely familiar with “Press 1 to talk to customer support, press 2 to contact sales…”. And that’s what IVR is. With this system, you let customers choose the reason for their call so they will talk to the right person.
This way you’ll limit the number of times when your agents have to redirect the call or put callers on hold. More time for your agents, more time for your customers.
Besides that, Channels comes with such features as:
- Voice drop
- Call recordings
- Call forwarding
- Customizable tags
- Easy contacts management
Each of them will take your business from the basic level of service to a professional support center that your customer will *actually* enjoy.
And, on top of that, as we’re providers of customer service app, we take customer service seriously. Thus, we’re available 24/7/365.
You can get in touch with us using the phone, email, live chat, and social media. And we have a curated knowledgebase if solving problems on your own is your thing.
Integrate Channels with your favorite software
Reinventing the wheel is surely not your goal and thus we focused on making a solution that fits right into your workflow.
That’s why Channels offers a plethora of integrations.
- Internal API
And we’ll never stop!
When we end creating one integration, our developers get ready to set up another one and another one, and… (yes, they’re safe…🤫)
By integrating Channels with the software of your choice you’ll make the most out of data that you already have.
By doing this, Channels can enhance the calls and chats you have, as well as, help you with sales prospecting when needed.
Nowadays, companies rely on hefty software stacks, and when you want to add another tool you often run into various conflicts. This will never happen with Channels.
Have calls that win life-long customers
The biggest problem of customer support phone calls is that they take too long and feel like interviews.
Instead of going from a quick explanation to a solution, agents have to ask endless questions just so they can identify the issue and then pass it over to get a solution.
It’s the quickest way to lose the customer as they simply deserve better service.
So what’s the solution?
Channels Chrome Extension + Customer Card
Our Chrome Extension lets you handle phone calls without logging in to any other web, mobile, or desktop app. It allows you to make one-click calls (it highlights phone numbers on the website you’re on) and lets you access the earlier mentioned Customer Card.
Customer Card collects all data that you have regarding your caller/customer. It’s also the place where our integrations can flex their muscles.
If, for example, you have a Shopify store, you’ll naturally collect data such as past orders, used codes, etc. To make each call as data-rich as possible, Channels gathers this data and lets you access it right when the call starts using the Customer Card.
This way you won’t have to ask endless questions as you’ll know who’s calling and identifying their issue will take you seconds, not minutes or hours.
Go international without stretching your budget
We’re fully aware that your goal is to get a US phone number but what we have much more in store.
Namely, Channels offers international phone numbers from more than 60 countries.
This includes all types of virtual phone numbers such as:
A US phone number will take you a huge step closer to becoming a bigger and more trusted company across the US.
Yet, by equipping yourself with phone numbers from all over the world you get a chance to create an impression of a global company that’s ready to handle worldwide customers.
But the plethora of numbers is not the sole advantage. We want to help you go global without stretching your budget.
And that’s why the vast majority of phone numbers that we offer cost no more than $4/month.
With only 4 bucks and a 5-minute setup, you can take your company’s reach from local to global.
Time to get a US phone number
As you can see, with Channels it’s easy to get a US phone number.
In less than 2 minutes you’ll get your brand new US phone number and a customer service app that will let you build a helpline to offer support for your worldwide audience.
Reach beyond the borders, get a US phone number, and take your business to where it deserves to be.