Types and Sources of Feedback in The Workplace [And Why It Is So Important]
The best way to start this discussion is to answer the following question: What is feedback in the workplace? Imagine...
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27 Customer Service Training Activities to Use In 2022
Practice makes perfect. Customer service training activities are great examples of that. The more you do, the more you receive....
30 Best Magento Extensions to Run Your Store in 2022
Running a Magento Store is a quite challenging task. With more and more people getting into eCommerce and setting up...
6 Best Strategies To Make Your Customer Service Proactive
The idea of proactive customer service is to answer the following question. Why cure when you can prevent? You might...
The 14 Best Customer Service Tools [2022 Ready]
Good customer service costs less than bad customer service. Businesses lose $2378 each second due to poor customer service. Be...
What Does It Mean To Be a Customer Service Oriented Company
This time the question about the meaning is not philosophical. I'm here to present you the simple definition of the...
7 Warm Calling Tips To Boost Your Skills
It’s becoming warmer and warmer in the northern hemisphere. It’s not only the calendar that suggests that spring has come....
9 Mistakes Leading to Poor Customer Service
If you come up with poor customer service, nothing's going to save your business, no matter the quality of your...
How To Resolve 5 Most Common Customer Service Problems
As one wise man said: The problem is not the problem. The problem is your attitude about the problem. -...
44 Best Sales Podcasts You Should Listen to In 2022
Podcasts are a type of content that is perfect for 2022. We’re living in such a fast-paced environment that we...