Best Customer Service Software for Small Business
When you’re running a small business, every choice matters. You want to count every $ you make but, above all,...
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Why Channels Is The Best MagicJack Alternative
MagicJack is a well-known personal phone system that is widely used across the US. Yet, a few years ago, the...
How to Adjust Your Customer Service to Millennials
This is a guest post written by Lidia Bondarenko, PR and outreach specialist at HelpCrunch In the current conditions, when...
How To Get a US Phone Number (even from outside of US)
Companies from all over the world want to get a US phone number. The rising popularity of this subject expressed,...
Announcement: CrazyCall is now Channels
Attention, please! Important announcement coming in 3, 2, 1… CrazyCall is now Channels! But, our name is not the only...
Client vs Customer: Key Differences and When To Use Which
Since you're here, I bet you're wondering what is the answer to client vs customer dispute... Is there a real...
The Ultimate Guide to Customer Empathy: Tips and Techniques
Customer empathy plays a critical role. Why? Simply because humans want human contact, that’s easy. We want someone empathetic who...
13 Essential Telephone Skills You Haven’t Mastered Yet
To make an effective business or sales call you need much more than just a basic set of telephone skills....
Top 6 LinkedIn and Facebook Sales Groups
Social media has made us connected like never before. With just a few clicks we can reach the CEOs of...
Phone Etiquette 101: Essential Rules, Dos, Don’ts, and Tips
Think of how you answer each of the calls you receive. When it’s your mom calling, you probably start with...